Article Abstract

Health information: sourcing patterns and quality improvement prior to surgery

Authors: Veena Wadhera, Sang Hwang, Laura O’Connor, Marlene Soma

Abstract

Background: Our aim was to describe whether parents with a child undergoing an Otolaryngology procedure felt they had received trustworthy and understandable information from their doctor, whether they sought extra information from alternative sources, what information they valued and how to improve the quality of information we provide.
Methods: Our aim was to describe whether parents with a child undergoing an Otolaryngology procedure felt they had received trustworthy and understandable information from their doctor, whether they sought extra information from alternative sources, what information they valued and how to improve the quality of information we provide.
Results: Over a 14-month period, 172 questionnaires were returned. The majority (94%) of respondents were satisfied with the pre-operative information they received. Seventy-three percent admitted to independently researching the internet and other sources. Verbal (91.8%) and printed information (48.4%) was preferred over online modalities.
Conclusions: The internet is the most frequently accessed source of health information used by parents, however most trust their doctor more.